Icecom OperatorEngine
Combine Communication over IP- services with your existing service portfolio and gain competitive edge with Icecom OperatorEngine. You know what your customers value today, we will bring the next generation Communication as a bonus with it. For it to be Your tomorrows value.
CoIP services in one package
Icecom OperatorEngine provides You the benefits of CoIP services in one solution package. It brings together presence, Instant Messaging, voice and video communications on a single IP based network in order to produce Pre-IMS services to Your customers.
Let your customers enjoy converged services between networks
OperatorEngine platform is designed for the operators' demands and it collaborates with networks such as mobile, cable, fixed or DSL and brings the industry's latest hot topic - Mobile convergence with Dual-mode equipped device - available to You.
Applications make the difference
Icecom's solution includes versatile applications such as presence, Instant Messaging and a possibility for breakouts with MSN-, Jabber- and SMS services, just to name a few. The environment can be managed with web- or XML-interfaces and it is therefore easily integrated to Your existing operational systems. In addition Icecom can offer You a self-provisioning and a management portal to minimise your customer description and maintenance costs.
Benefit from an End-to-End solution with open standards
Icecom offers an IP-environment with a full end-to-end package, including limited amount of Icecom LiveEngine clients, to give our Customers a fast and easy take-off to CoIP services. Also 3rd party Clients or application servers can be used since all SIP and SIMPLE based solutions interoperate with Icecom OperatorEngine. You can choose any combination and create your own profitable business case.
Platform virtualization
The OperatorEngine platform can be resold to e.g.Internet telephony service providers or Value added resellers. The platform owner can resell virtual parts of the platform to a reseller together with all the supported features. In turn a reseller acting as a virtual operator can make a good profit by offering the communication environment to its own business and residential customers without any hardware investments or maintenance costs.
Press release of Icecom OperatorEngine
Read more about Icecom OperatorEngine
Time-to-market
You can have a fast entry into the profit-making CoIP-market with end-to-end-communication products of excellent quality. Increasing amount of Dual-Mode
Mobile devices and the coming high speed Mobile data accesses are going to speed up the CoIP pace.
Pre-IMS
Applications of the Icecom OperatorEngine are IMS compliant. With our platform you can move forward even though IMS standardisation is still evolving. Verify your visions and business cases and pave the way to IMS.
Low threshold - high agility
Icecom OperatorEngine scales and evolves with your business and enables your company to grow and to increase revenues by utilising open standards and system modularity.
Business case Example
When operators combine IP-communication services provided by Icecom OperatorEngine with their own additional services such as billing and customer support, they can create a special competitive edge. Combination of services creates an advantage over competitors, and operators can offer services under their own brand name.
Key features
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IETF SIP (Session Initiation Protocol) -based IP telephony and messaging platform
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Subscriber management for residential customers
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Virtualised ITSP realms (for reselling the service to other service providers)
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ENUM / E.164 number management
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Aliasing between e-mail style and telephone number
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Incoming calls parallel and sequential forking
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Least Cost Routing management
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Call barring, CFU, CFNA, CFNR, CFB, CLIP, CLIR . Emergency call routing
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SIP trunking management (PSTN-connectivity, other SIP peers)
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IETF SIMPLE -based Presence services
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Instant Messaging server
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Single point, web browser based system management
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Virtual realm administrator self-care
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Residential user self-care
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Industry standards based provisioning interfaces for system integration (SOAP/XML)
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STUN-server
Additional services
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Jabber & MSN gateways
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SMS-gateway
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Provisioning Portal for end users
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Voicemail
Architectural Overview
The following support packages are offered by Icecom:
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Basic support. Icecom will provide 2nd level support for the OperatorEngine, support includes 8/5 Customer Care unit availability by Email or phone. All bug-fixes and enhancement included to minor software releases are provided to the Customer.
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Premium support. Icecom will provide 2nd level support for OperatorEngine, support includes 24/7 Customer Care unit availability by Email or phone. All bug-fixes and enhancement included to minor software releases are provided to the Customer.
Professional services
If a Customer wants to have a tailored solution, we are capable of offering You our Professional Services. We can tailor the OperatorEngine to fulfil the special demands of Your network environment or to integrate it with other network services. Please contact  and describe your need, our professionals will consult You with Your demands and make an offer of a solution.
Icecom can help you to build the most efficient SIP-platform design, either to integrate Icecom solutions to 3rd party environment or to combine OperatorEngine with another Icecom Server solution.
Pricing and Purchasing
We are more than happy to answer any questions You may have regarding our pricing and licensing, for this information please contact:
Platform editions
Icecom offers two residential editions of OperatorEngine.
- OperatorEngine Residential Basic edition for start-ups and ITSPs that are entering the CoIP market. With this Edition Our Customer can handle up to 50 000 users just by upgrading licences.
- OperatorEngine Residential Cluster edition for carrier-class implementations. This is a solution for a Customer who aims to turn existing large end-user database into CoIP at a rapid pace. The environment is divided into clusters by its functions and it also utilises clustered data-base for runtime- and end user parameters. The environment can be maintained while the service is running and it recovers from possible server node collapse with a build in mechanism.
Both editions are delivered with hardware or if the customer prefers, with implementation to customers own servers. You will find out that these editions are optimal to fulfil your quality, implementation and service demands without years of repayment.
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