News & EventsOnline customer service is now "IN" - offer more choices to your customers with Icecom PresenceEngine Lexus Finland provides an excellent example on how customers can be treated to today's technology; it offers online customer service also through its website! Customers can go to the Lexus website, see if the customer servant is online and start an Instant Messaging discussion with her. This service is also available to enquirers and customers through the Fonecta 020202.fi directory.
The service is a combination of an Icecom server product PresenceEngine and a Client product of Movial which Creanor has bundled as an attractive service package to guarantee even better communication choices for Lexus' customers. Press release about customer case Today's technology makes it finally possible for us to be present. Take advantage of this opportunity and offer it to your customers as well.
More information: www.icecom.fi/products/presenceengine.html Icecom sales Elektroniikkatie 3 |
News archiveThursday 22/02/2007 Online customer service is now "IN" - offer more choices for your customers with Icecom PresenceEngine Tuesday 16/01/2007 Icecom ranked in the list of Deloitte's Technology Fast 50
Friday 22/12/2006 Icecom wishes Merry Christmas and Happy New Year 2007! Monday 06/11/2006 Icecom and KPN co-operate in developing innovative SIP-based services
Wednesday 18/10/2006 Icecom LiveEngine™ at VON Europe in Berlin 7-8th of November 2006 - Icecom launches LiveEngine™ - the instant VoIP/CoIP enabler for web and desktop application Tuesday 03/10/2006 Icecom SwitchBoard 3.0 now available for companies and resellers |
